This accessibility statement applies to the Image Library.

This website is run by Historic Royal Palaces. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• Some decorative imagery contains inappropriate alternative attributes.
• Buttons do not always have an appropriate accessible label.
• Form input fields do not have an appropriate accessible label.
• Some form labels are not correctly associated with a form control.
• Visually grouped fields are not contained within a fieldset.
• Headings and lists are not always marked up correctly.
• Page regions are not always identified by an ARIA Landmark.
• Autocomplete functionality is not available on expected input fields.
• The tabbing order of the website may not always be logical.
• Identical accessible labels are used on image links.
• Text does not meet sufficient contrast requirements.
• Text cannot be resized by the browser without loss of functionality.
• Images of text are present.
• Two-dimensional scrolling is present on some pages.
• Some user interface elements do not meet contrast requirements against the background.
• Focused user interface components do not always have sufficient contrast against adjacent colours.
• You are unable to stop, pause or hide moving content.
• Page titles are not consistent with website navigation.
• The focus indicator is not always visible.
• Format requirements for input fields are not descriptive.
• Mandatory fields are not specified within the field’s label.
• Fields which have an error do not provide suggestions about how to fix the error.
• Login forms do not have an accessible method for authenticating passwords or codes.
• Not all functionality on the website can be controlled using speech recognition tools.
• Invalid ARIA values are present.
• Some elements on the page lack accessible names.
• Elements of the page are not accessible to mobile screen readers.
• Status messages are not always announced.

 Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

• email [email protected]
• call 0203 166 6406

We’ll consider your request and get back to you in 14 days.

If you cannot view the map, on our contact us page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact [email protected]  and our Image Library team will deal with your report.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Historic Royal Palaces is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.2 AA standard. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Images of text are present on the page which cannot be resized or styled by browsers. This fails WCAG 2.2 success criterion 1.4.5 Images of Text.

We plan to resolve this by: 31 December 2024

The focus order of the page is not logical. Users who rely on a keyboard access for operating a page benefit from a logical, usable focus order. This fails WCAG 2.2 success criterion 2.4.3 Focus Order.

We plan to resolve this by: 31 December 2024

Image carousels are unable to be interacted with using any known voice command whilst navigating with Dragon Naturally Speaking. This fails WCAG 2.2 success criterion 4.1.2 Name, Role, Value.

We plan to resolve this by: 31 December 2024

Preparation of this accessibility statement

This statement was prepared on 30 April 2024. It was last reviewed on 30 April 2024.

This website was last tested on 29 April 2024. The test was carried out by Zoonou.

Zoonou used WCAG-EM to define the pages tested and test approach.