Terms of use

TERMS OF WEBSITE USE

These Terms of use (together with the documents referred to) tell you the terms on which you may make use of our Image Library at www.images.hrp.org.uk (our Image Library or our site), whether as a guest or a registered user. Use of our Image Library includes accessing, browsing, registering or downloading.

Please read these terms of use carefully before you start to use the library, as these will apply to your use. We recommend that you print a copy of this for future reference.

By using the Image Library, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use the Image Library.

Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:

Our Privacy Policy (including Cookies), which sets out the terms on which we process any personal data we collect from you, or that you provide to us and information about the cookies on our site. By using our site, you consent to our processing of your personal data, and you warrant that all data provided by you is accurate.
If you wish to use content from the Image Library, the terms of our Licence agreement (below) will apply.

Information about us

www.images.hrp.org.uk is a site operated by Historic Royal Palaces ("We"). We are registered in England and Wales under company number RC000769 and our registered/trading address is Hampton Court Palace, Surrey, KT8 9AU. Our VAT number is 710 9813 45.

We are a Company Incorporated by Royal Charter.

Changes to these terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our site

We may update our site from time to time and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Accessing our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Your account and password

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.

Those works are protected by copyright, trademarks or other intellectual property rights under English and international laws and are owned or controlled by us or the party credited as the provider of the material. All such rights are reserved. You must abide by all additional copyright notices, information, or restrictions contained in any material accessed through our site.

You may download or copy extracts of any page(s) from our site for your personal use.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

You must use the content of this Image Library in accordance with our Licence terms (below). For the avoidance of doubt, you must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

The products, technologies or processes illustrated or described in this site may be the subject of other intellectual property rights reserved by us or by other third parties. No licence is granted in respect of those intellectual property rights.

Images, trademarks and brands displayed on this site are protected by copyright and other intellectual property laws and may not be reproduced or appropriated in any manner without the written permission of their respective owner(s).

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our site; or
use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

loss of profits, sales, business, or revenue;
business interruption;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any images or Content to you, as set out in our Licence agreement (below).

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Linking to our site

You may link to our site provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

The website in which you are linking must comply in all respects with the content standards set out in these terms and conditions.

If you wish to make any use of content on our site other than that set out above, please contact [email protected].

Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

We have no control over the contents of those sites or resources.

Applicable law

These terms are governed by English and Welsh law, and you can bring legal proceedings in respect of the products in the English courts.

Trademarks

Without limitation, "Historic Royal Palaces", "Tower of London", "Hampton Court Palace", "Kensington Palace", "Banqueting House", "Kew Palace", "Jewel House", "HILLSBOROUGH CASTLE", "Historic Royal Palaces Hillsborough Castle", "PERKIN REVELLER", and the Historic Royal Palaces logo are UK registered trademarks of Historic Royal Palaces Enterprises Limited.

WEBSITE ACCEPTABLE USE POLICY

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
Not to access without authority, interfere with, damage or disrupt:

any part of our site;
any equipment or network on which our site is stored;
any software used in the provision of our site; or
any equipment or network or software owned or used by any third party.

Suspension and termination

We will determine, in our discretion, whether there has been a breach of the above terms of use through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with these terms constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

Immediate, temporary or permanent withdrawal of your right to use our site.
Issue of a warning to you.
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you.
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Contact us

[email protected]

Changes to our terms and conditions

These terms and conditions were last updated in December 2023.

LICENCE

This Licence, along with our terms of use (above), the terms included in any Invoice issued by us, and any other terms referred to below, constitute a legal agreement (the Agreement) between you and Historic Royal Palaces (HRP) and set out how you can use the Content that you licence from HRP. By using or downloading Content from HRP’s Image Library you agree to be bound by this Agreement. Please carefully read this Agreement before continuing to search or to download any Content in low or hi-resolution.

Ownership of Content

This website is owned and operated by HRP. All the images and content displayed on this website, including photographs, images, text, features and logos (the Content) are owned by HRP, its affiliates, licensors and content providers. All rights not expressly granted in the Agreement are reserved by HRP and the Content providers.

All Content on this site is protected by trademark, copyright, moral rights and under the laws of England and Wales relating to intellectual property rights.

Use of Content

You may use this website to browse HRP’s Content.

You may only use the Content in accordance with the terms of this Agreement and the restrictions set out below. For the purposes of this Agreement the term “use” means to copy, reproduce, modify, edit, synchronise, perform, display, broadcast, publish, or otherwise make use of the Content.

You are welcome to use Content from this website on a complimentary basis for test or sample (Comp) use only, for up to 30 days following download. However, unless a licence is purchased, Content cannot be used in any final materials or any publicly available materials. Except for this limited use, HRP grants no other rights, and you may not distribute, sub-licence or make available for use or distribution any Comp images.

Content, other than Comp images taken from this website and used in accordance with paragraph 5 above, may only be used once you have purchased a licence and paid the respective licence fee. To obtain hi-resolution images for reproduction, you must submit a request for approval in accordance with the instructions below.

For the avoidance of doubt HRP reserves the right to publish any and all Content, whether or not such Content has been previously or is currently published or licenced in any form.

HOW TO REQUEST THE USE OF IMAGES FROM OUR SITE

You may submit a request to licence Content by sending us your lightbox or by emailing [email protected]. You must include in your email the precise details of intended use including project title, format, reproduction size, print run, publication date, language and territory (a Request).

FEES AND PAYMENT

HRP will contact you to confirm that we have received your Request and to agree the usage terms and fees for your proposed use of the Content. Upon agreeing the use and fees for any Content with you HRP shall issue you with an invoice (the Invoice).

Upon payment of the Invoice HRP shall grant you a non-exclusive licence to a single use of the Content for the purpose, period of time and territory specified on the Invoice. Unless otherwise specified, all licences granted by HRP shall be for single edition, one-time, non-exclusive use. All reprints, further editions or reuse of the images in other projects require a new application and are not covered by the original payment.

Payment of the Invoice does not entitle you to retain a copy or digital file of the Content. Upon completion of the project, or at the end of the licence term as set out in the Invoice, all digital files or copies of the Content held by you (other than as part of the final publication) must be deleted or destroyed.

CREDIT AND NOTICES

You must include a credit for each image and all Content in the form “© Historic Royal Palaces”, unless otherwise indicated on the Invoice, together with the photographer's credit, where provided by HRP. Content reproduced without a credit line will be charged at twice the standard rate.

Upon request you must send us a complimentary copy of any published work in which Content supplied by HRP is used. Where Content has been used digitally, and upon request, you must send us a link, website details or a digital copy of the publication as applicable.

Images supplied for use in digital media must be accompanied with a notice prohibiting the copying, distribution, transmission or storage of the images beyond the context of the specified licensed digital product. The product must be designed in such a way that users will not be allowed to alter, manipulate or adapt the images or extract or make copies of them. You shall ensure that any third parties involved in the development or production of the digital content, including subcontractors, are bound by the terms of any licence granted by HRP.

RESTRICTED USES

The following uses are restricted in all circumstances:

No Unlawful Use. You may not use content in a defamatory or other unlawful manner, to promote violence or hatred, or in violation of any applicable regulations or industry codes.
No Alteration of Content. Content may be cropped or otherwise edited for technical quality, provided that the editorial integrity of the content is not compromised, but you may not otherwise alter the content.
No Standalone File Use. You may not use Content in any way that allows others to download, extract or redistribute content as a standalone file meaning just the Content file itself, separate from the project or end use).
No False Representation of Authorship. You may not falsely represent that you are the original creator of a work that is made up largely of licensed content. For instance, you cannot create artwork based solely on licensed content and claim that you are the author.
No ‘On Demand’ Products. You may not use Content in connection with “on-demand” products (e.g., products in which a licensed image is selected by a third party for customisation of such product on a made-to-order basis), including, without limitation, postcards, mugs, t-shirts, calendars, posters, screensavers or wallpapers, or similar items.
No Electronic Templates. You may not use content in electronic or digital templates intended for resale or other distribution (for example, website templates, business card templates, electronic greeting card templates, and brochure design templates).
No Use in Trademark or Logo. You may not use content (in whole or in part) as the distinctive or distinguishing feature of a trademark, design mark, tradename, business name, service mark, or logo. Additionally, you shall not be entitled to register (in any jurisdiction) such content (in whole or in part) as a trademark or rely on any such registrations, prior use, and/or accrued goodwill to prevent any third party use of the content or any similar content (including by us, our customers, or the copyright owner of such content).
No Machine Learning, AI, or Biometric Technology Use. You may not use content (including any caption information, keywords or other metadata associated with content) for any machine learning and/or artificial intelligence purposes, or for any technologies designed or intended for the identification of natural persons.
No NFT Use of Content. You may not use any Content in connection with an immutable digital asset intended for sale or other distribution (such as a non-fungible token).
No Transfer. You may not transfer Content to any other person or organisation, except by prior agreement with HRP.

TERMINATION AND INDEMNITY

HRP may terminate this agreement at any time if you breach any of the terms of this Agreement.

In the event of termination of this Agreement you must immediately cease using the Content, delete or destroy any copies and, if requested, confirm to HRP that you have complied with these requirements.

You agree to indemnify HRP, its subsidiaries, affiliates and licensors against all losses, liabilities, expenses, costs or damages arising out of or in connection (i) your use of any Content outside the scope of this Agreement; (ii) any breach or alleged breach by you (or anyone acting on your behalf) howsoever caused of any of the terms of this Agreement; and (iii) your failure to obtain any required release for your use of Content.

NO ASSIGNMENT

Rights may not be assigned, transferred or sub-licensed by you without the prior written consent of HRP.

ADDITIONAL TERMS

These terms of use refer to the following additional terms, which also apply to your use of our Image Library and Content:

Our Privacy policy (including Cookies), which sets out the terms on which we process any personal data we collect from you, or that you provide to us and information about the cookies on our site. By using our site, you consent to our processing of your personal data and you warrant that all data provided by you is accurate; and
Any additional terms set out in our Invoice to you which are agreed between you and HRP at the time you place an order for Content.

DISCLAIMERS

The Content is provided on an "As Is" basis and HRP excludes, to the fullest extent of the law any warranties (express or implied) without limitation any implied warranties of satisfactory quality, fitness for purpose and merchantability.

Except as specifically stated in this Agreement or elsewhere on this website, or as otherwise required by applicable law, neither HRP nor its directors, employees, licensors, content providers, affiliates or other representatives will be liable for damages of any kind (including, without limitation, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental, or punitive damages) arising out of your use of, your inability to use, or the performance of this website or the Content whether or not we have been advised of the possibility of such damages.

While HRP has taken reasonable care to identify, caption and orientate the images and Content on this website, it does not accept any liability for loss or damage incurred by the client or third party caused by any errors connected therewith.

HRP gives no warranties whatsoever as to the existence of any model or property release associated with the content.

HRP gives no warranties whatsoever as to the use of logos, names, trademarks, registered copyright, designs, works of art, works of architecture or people depicted in the Content.

You must satisfy yourself that all permissions, rights, and consents as may be required for commercial and non-commercial reproduction of the Content (both print and digital) have been secured with all appropriate parties.

GOVERNING LAW AND JURISDICTION

This agreement is written under and governed by the recognized laws of England and Wales whose courts are the courts of exclusive jurisdiction.

This agreement will not be governed by the United Nations Convention on contracts for the international sale of goods or any other similar convention or laws, the application of which are expressly excluded.

HRP reserve the rights to at any time and without notice, change these Terms of use, our Privacy Policy and contractual licence terms for the Content on our website.

These Terms of use and those contained within our Privacy Policy constitute the entire agreement between you and HRP relating to your use of our websites.

No action of HRP, other than those expressed in a written waiver or amendment may be construed as a waiver or amendment of any of these Terms of use and Privacy Policy.